Delta Medical Privacy Policy

At Delta Medical, we respect the privacy of visitors to our website and users of our products and services. This policy outlines our data handling practices.

Last Updated: April 26, 2023

What Data We Collect and Why

We gather personal data to understand our customers better and improve their experience. Information collected includes:

Contact details: Name, email, phone number, and address allow communicating with customers.
Order data: Items purchased, prescription details, and delivery preferences assist fulfilling orders.
Website activity: Pages visited and content accessed help tailor site experience.
Survey responses: Feedback shared optionally guides enhancing our offerings.

How We Collect Data

Delta Medical collects data provided voluntarily online or offline:

Order forms, account registration, website actions
Surveys, discussions with our sales and service teams
Events, seminars, and conferences we organize or sponsor

Sensitive medical and financial data are gathered only with explicit upfront consent.

How We Use and Share Collected Information

Delta Medical uses data internally to serve and communicate with customers and improve offerings. We may share information with contracted third-party vendors assisting operations like payment processors, cloud hosting providers, and shipping partners.

Specific uses include:

Fulfilling orders and answering queries
Administering accounts and processing transactions
Analyzing usage to fix issues and introduce features
Personalizing site content and product recommendations
Inviting customer input through surveys and interviews
Marketing products and services via consented channels
Ensuring smooth technical functioning through analytics

We do not sell customer data to external parties. All third-party access is limited to assisting Delta Medical’s business purposes under strict confidentiality contracts.

Securing Information

We implement robust security measures to ensure data safety including:

Encryption of financial information and medical data
Employee privacy training and access control
Contracts mandating compliance by external suppliers
Routine auditing of technical and operational security

Your Rights Over Data

You retain full rights regarding access and control over personal information provided to Delta Medical:

Access: Receive copies of data held upon request
Correction: Update incorrect or incomplete information
Deletion: Request deletion of data fully should you no longer consent to its use
Restriction: Halt the processing of certain elements you specify
Objection: Object at any time to how your data is handled
Complaint: File an official complaint about data practices

To make choices over data in our systems, please email privacy@deltaswiss.eu or write to our address listed on the website.

Changes to This Privacy Policy

We may update this policy occasionally to comply with new regulations or add greater clarity. We will post any updates prominently on our website with clear version history and notification.

Questions About This Policy

For any inquiries regarding this privacy policy or our data practices, please email our data protection officer at privacy@deltaswiss.eu